Last updated 14 November 2026

Refund Policy

We want you to enjoy every reading. If something went wrong, we'll make it right.

Technical problems

If a paid reading failed to load or was not delivered, email us within 14 days and we will re-run it or refund you in full.

Not satisfied?

Because readings are digital and delivered instantly, they are generally non-refundable once delivered. However, if you are unhappy with your first paid reading, contact us within 14 days and we will refund it, no questions asked, once per customer.

Unused reading packs

Unused readings in a pack can be refunded within 14 days of purchase.

How to request

Email hello@seerlume.com with the email used at checkout. Refunds go back to the original payment method.